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Updated: January 2026 – Compliance with the Personal Data Protection Act 2010

TPower APK Privacy Policy – Our Commitment to Protecting Malaysian User Data

At tpower apk, your privacy is not merely a legal obligation — it is a moral responsibility we have taken seriously from day one. This policy clearly explains what we collect, why we need it, and how we protect it.

SSL
Full 256-bit Encryption
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Data Sold to Third Parties
PDPA
Malaysia Act 2010 Compliance
24/7
Active Security Monitoring

Six Privacy Principles That Shape How We Handle Your Data

More than just words on paper — these are the principles we apply to every decision involving tpower apk user data

Minimum Necessary Data Collection
We only collect data that is genuinely necessary to deliver our services tpower apk safely and smoothly. No additional data is collected simply because it "might be useful someday" — every data point has a clear justification.
Bank-Grade Encryption
All data you submit to tpower apk — from registration information to financial transaction details — is encrypted using 256-bit SSL protocols. The same standard used by Malaysia's leading financial institutions to protect their customers' data.
No Sale of Data to Third Parties
We do not sell, rent, or share your personal information with advertising companies, data brokers, or any third party for commercial purposes. Your data belongs to you — we are simply its responsible custodian.
Malaysia PDPA 2010 Compliance
Privacy Policy & Data Handling Practices tpower apk is designed to comply fully with Malaysia's Personal Data Protection Act 2010 (PDPA). We follow the seven data protection principles set out in the Act without exception.
Full Control in Your Hands
You have the right to access, correct, or request the deletion of your personal data from the system tpower apk at any time. The process is simple — just contact our support team and we'll take care of it within the specified timeframe.
Prompt Breach Notification
In the event of any security incident affecting your data, tpower apk is committed to notifying you in a timely manner via email or SMS, along with the steps we are taking to address the situation.
Contents

Full TPower APK Privacy Policy

Updated: 1 January 2026

This Privacy Policy explains how tpower apk collects, uses, stores, and protects your personal information when you use our platform. By registering an account or using any of our services, you agree to the terms set out in this policy. Please read it carefully — we've written it in plain language so you truly understand what happens with your data.

1

Scope and Application of This Policy

This Privacy Policy applies to all personal information collected by tpower apk through various channels — including our website at tpowerapk.com, and our mobile app tpower apk for Android and iOS, email and SMS communications, and interactions with our customer support team.

This policy applies to all individuals who:

  • Registering an account tpower apk or are in the process of registering
  • Visiting the website or using the app tpower apk even without registering
  • Contacting our customer support team through any available channel
  • Receiving marketing communications from tpower apk

This policy should be read together with our Terms and Conditions and Responsible Gaming documents. In the event of any conflict between this policy and any other statement from tpower apk regarding privacy, this policy shall prevail.

Legal Basis
The processing of your personal data by tpower apk is grounded in Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to the seven data protection principles set out in the Act: the General Principle, the Notice and Choice Principle, the Disclosure Principle, the Security Principle, the Retention Principle, the Data Integrity Principle, and the Access Principle.
2

What Personal Data Do We Collect?

We collect your personal data through two main methods: directly when you provide it to us, and automatically through your use of our platform. Below is a detailed breakdown of each category:

Data Category Information Type Collection Method
Identity Information Name, date of birth, identification card number (when KYC is required) Account registration
Contact Information Malaysian phone number, email address Account registration
Financial Data Deposit & withdrawal records, payment methods used (Touch 'n Go, GrabPay, DuitNow, FPX, etc.) In-platform transactions
Platform Activity Data Sports betting records, casino game history, user preferences and settings Platform usage
Technical Data IP address, device type, operating system, app version, session data Automatically during use
Communication Data Customer support conversation records, submitted feedback Support interactions

We do not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data unless explicitly stated and with your express consent. For users who visit the platform without registering, we collect only the technical data necessary to ensure the platform's basic functions operate correctly.

3

How Do We Use Your Data?

Every piece of data we collect has a clear and specific purpose. We do not use your data for anything beyond what is stated here without first obtaining your renewed consent:

  • Account Management and Services: Verifying your identity, processing deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and other Malaysian payment methods, and enabling you to access all features on the tpower apk platform.
  • Security & Fraud Prevention: To detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform from misuse.
  • Legal Compliance: Fulfilling our obligations under Malaysia's PDPA 2010, anti-money laundering (AML) procedures, and other applicable legal requirements.
  • Service Improvement: Analysing platform usage patterns in aggregate to identify areas for improvement — for example, understanding which sports are most popular among Malaysian users to ensure coverage of Liga Super football, BWF badminton, and MPL esports remains relevant.
  • Account-Related Communications: Sending important notifications about your account, terms changes, or security issues via SMS and email.
  • Customer Support: Allows our support team to assist you more effectively when you reach out to us.
  • Marketing Communications (With Consent): Sending information about promotions, bonuses, or new features tpower apk — only to users who have consented to receive such communications. You may withdraw this consent at any time.
Our Commitment
Your data will not be used for automated decision-making that materially affects you without human intervention. Every significant decision — such as account closure or withdrawal rejection — involves review by a qualified officer.
4

Information Sharing and Disclosure

We understand how sensitive it is to share personal data. That is why we maintain a strict policy on when and with whom your information may be shared:

We DO NOT share your data with:

  • Advertising companies or ad networks for third-party marketing purposes
  • Data brokers or user information aggregators
  • Social media platforms without your explicit consent
  • Any third party for commercial purposes or their own benefit

We MAY share your data with the following parties under limited circumstances:

  • Licensed Payment Providers: Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, the FPX network, and relevant Malaysian banks — solely for processing your financial transactions. Information shared is the minimum required for processing.
  • Certified Game Providers: Our casino game software providers may receive the minimum technical data required to run a gaming session. They are bound by strict confidentiality agreements.
  • Malaysian Authorities: When required by law, court order, or official investigation by a competent Malaysian government agency — we will comply with such legal requirements and will notify you where permitted by law.
  • Infrastructure Service Providers: Companies that provide technical services to operate our platform — such as cloud computing and cybersecurity — all bound by strict data protection agreements and not permitted to use your data for their own purposes.

In all legitimate data-sharing instances, we ensure only the minimum necessary data is shared, and recipients are bound by data protection obligations equivalent to our own standards.

5

Data Security – Our Protection Measures

Protecting your data from unauthorised access, loss, or misuse is our top technical and operational priority tpower apk. We continuously invest in our security infrastructure to maintain the highest achievable level of protection.

Technical security measures we have implemented:

  • 256-bit SSL Encryption: All data transmitted between your device and the server tpower apk encrypted using TLS 1.3 protocol. This means that even if someone "intercepts" your connection, they cannot read the data being transmitted.
  • Stored Data Encryption: Sensitive data stored in our databases — including passwords (hashed using the bcrypt algorithm) and payment information — is encrypted separately from general data.
  • Two-Factor Authentication (2FA): 2FA via SMS OTP is available for all accounts and we strongly encourage its use. Every login attempt from a new device or location requires additional verification.
  • 24/7 Security Monitoring: Our automated monitoring system detects and alerts on abnormal activity in real time — from repeated login attempts to suspicious transaction patterns.
  • Regular Security Audits: Platform tpower apk undergo penetration testing and regular security audits by independent cybersecurity firms to identify and address any vulnerabilities.
  • Internal Access Controls: Only authorised personnel with a legitimate business need may access user data. All such access is logged and monitored. Staff are bound by strict confidentiality agreements.

While we take all reasonable precautions, no system can be guaranteed to be 100% secure. You also play an important role in protecting your own data — please ensure your password is strong, enable 2FA, and never share your login credentials with anyone.

6

Cookies and Tracking Technologies

Platform tpower apk uses cookies and similar technologies to ensure a smooth and secure user experience. Cookies are small text files stored in your browser or on your device when you visit our platform. They help our platform "remember" you and your preferences between sessions.

We use four main types of cookies:

Essential Cookies (Required)
Required for core platform functions such as maintaining your login session, remembering your account balance, and ensuring session security. The platform cannot function without these cookies.
Required – Cannot be disabled
Analytics Cookies
Helps us understand how users interact with the platform — which pages are visited most, how long sessions typically last, and where users run into issues. All data is processed in aggregate and anonymised.
Optional – Can Be Disabled
Preference Cookies
Saving your preferences such as selected language, display layout, and favourite sports so you do not have to reconfigure them each time you log in to tpower apk.
Optional – Can Be Disabled
Marketing Cookies
Used to ensure that promotional communications we send are relevant to your interests. These cookies are only active if you have consented to receive marketing communications from tpower apk.
Optional – Consent Required

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the platform. tpower apk. For more information on how to manage cookies in your browser or on your device, refer to the help documentation for the browser you are using.

7

Data Retention Period

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by Malaysian law. Once that period has elapsed, your data will be securely deleted or permanently anonymised.

Data Category Retention Period Justification
Active Account Information Throughout the active account period + 7 years Malaysia AML legal requirements
Financial Transaction Records 7 years from the transaction date Tax Act & AML Requirements
Platform Activity Data 3 years from last activity Security analysis & support
Support Communication Logs 2 years from the date of interaction Service reference & dispute resolution
Technical Data (System Logs) 90 days Operational security monitoring
Closed Account Data Anonymised after 1 year Minimum compliance period after account closure

Once the retention period has ended, your data will be permanently deleted from all active systems tpower apk. Backup copies may contain that data for a shorter period based on our system backup cycles, but these copies are not used for any active processing and will be overwritten in accordance with our regular backup schedule.

8

Your Privacy Rights as a Malaysian User

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold. We respect and facilitate the exercise of all these rights:

Right of Access
Request a copy of all personal data we hold about you. We will provide this within 21 days of your request.
Right to Rectification
Request corrections to inaccurate or incomplete data. Changes will be updated within 14 days of request confirmation.
Right to Erasure
Request the deletion of your data under certain circumstances. This right is subject to any applicable legal data retention obligations.
Right to Object
Object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason. We will stop all marketing communications immediately.
Data Portability Right
Receive your personal data in a machine-readable format so you can transfer it to another service provider should you choose to do so.
Right to Restriction
Request that we limit how we process your data while a complaint or dispute is under review — your data is retained but not actively processed.

To exercise any of these rights, please contact us at support@tpowerapk.com with the email subject line "Privacy Rights Request", along with your full name and account number. We will verify your identity before processing any request to ensure your data is protected from unauthorised access.

9

Children's Privacy

Platform tpower apk is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

We have an age verification process at registration and reserve the right to request proof of age in the form of an official document at any time. Should we find that an account has been registered by or on behalf of someone under the age of 18:

  • The account will be closed immediately without prior notice
  • All personal data associated with that individual will be deleted from our systems
  • Any remaining account balance will be returned via the original payment method once the investigation is complete

If you are a parent or guardian who believes your child has registered an account tpower apk, please contact us immediately at support@tpowerapk.com. We will respond to and resolve such cases as our highest priority.

10

Privacy Policy Amendments

tpower apk reserves the right to review and amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we protect your data. You will be notified of any material changes before they take effect.

Amendment notices will be delivered via:

  • Prominent in-app notifications tpower apk during login
  • Email to the address registered to your account
  • SMS to the registered Malaysian phone number
  • A prominent notice at the top of this Privacy Policy page

The "Updated" date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the platform tpower apk after the effective date of any amendment shall be deemed your acceptance of the revised policy. If you do not agree with the changes made, you have the right to stop using the platform and close your account.

11

Contact Us About Privacy

If you have any questions, concerns, or complaints about how we handle your personal data, we encourage you to contact us directly. We are committed to addressing every privacy enquiry with care and thoroughness.

Live Chat
Within the tpower apk application
Response within 2 minutes
24/7
Privacy Email
support@tpowerapk.com
Subject: "Privacy"
Response within 24 hours
Response Time
General enquiries: 24 hours
Rights requests: 21 days
Urgent complaints: 4 hours

If you are not satisfied with our response to your privacy complaint, you have the right to escalate it to Malaysia's Department of Personal Data Protection or the relevant authority under the provisions of PDPA 2010.

TPower APK Privacy Commitment Summary

What you can expect from us in every interaction involving your personal data

Your Data Is Safe With Us
256-bit SSL encryption, secure storage, strict internal access controls, and regular security audits ensure your data is protected against both external and internal threats.
Your Control, Always Our Priority
You can access, correct, or delete your data. You can withdraw marketing consent. You can request a report of your data. All of this can be done simply by contacting our support team.
Uncompromising Transparency
We don't hide what we do with your data behind pages of legal jargon. This policy is written so that anyone can understand it — that is our promise to every tpower apk user.

Financial Data Privacy – Dedicated Protection for Payment Information

When you make a deposit or withdrawal at tpower apk uses Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks, and others), we apply additional protective measures for this financial information given its heightened sensitivity.

We do not store your bank account number or full card details in our systems. When you make a payment via FPX, for example, the transaction is processed directly by the authorised FPX network — tpower apk only receives confirmation that the payment was successful, not your bank account details.

For e-wallets such as Touch 'n Go, GrabPay, and others, our integration uses each provider's official API with rotating security tokens for every transaction — meaning the same token cannot be reused for another transaction even if it falls into the wrong hands.

Touch 'n Go eWallet GrabPay DuitNow FPX Boost ShopeePay Maybank2u CIMB Clicks
Data Protection Levels by Category
Financial Data Maximum
Identity Information (KYC) Very High
Login & Session Data High
Betting & Gaming Activity High
Technical & Analytics Data Standard

FAQ – TPower APK Privacy Policy

Answers to questions frequently asked by users about privacy and data protection

No. tpower apk does not sell, rent, or share your personal information with advertising companies, ad networks, or any third party for their own marketing purposes. Your data is only shared with licensed payment providers (such as Touch 'n Go, GrabPay, DuitNow) to process your transactions, and with technical infrastructure providers bound by strict confidentiality agreements. None of your data is used for targeted advertising by external parties.

Yes, you have the right to request deletion of your personal data from tpower apk's systems. However, this right is subject to certain legal obligations — for example, financial transaction records must be retained for 7 years under Malaysian law relating to AML and taxation. Data that must be kept for legal reasons cannot be deleted before the minimum retention period expires. For all other data not subject to such legal requirements, we will process your deletion request within 30 days. Contact support@tpowerapk.com to initiate this process.

In the event of a security incident affecting user data, tpower apk is committed to responding swiftly and transparently. The steps we will take include: identifying and isolating the source of the breach, assessing the scope and impact on user data, notifying affected users via email and SMS within a reasonable timeframe with details of the data involved and the steps you should take, and reporting to the relevant authorities as required by law. We will also provide regular updates to affected users throughout the investigation and recovery process.

No. tpower apk never stores your password in plain readable text. Passwords are processed using the bcrypt hashing algorithm with a unique random salt for each account. This means that even if our database were compromised, an attacker would not be able to retrieve your actual password from the stored hash value. It is also why our support team cannot tell you your password — we simply don't have it. If you forget your password, the only way to recover access is through the SMS OTP password reset process.

Your betting activity data — including records of football, badminton, e-sports, and casino games you have wagered on — is used for three primary purposes: first, to accurately process your bets and winnings; second, for security and fraud prevention purposes such as detecting unusual patterns; and third, in aggregate and anonymised form, to help us understand which sports and games are most popular among Malaysian users for platform improvement purposes. Your individual betting data is not shared with external parties and is not used for automated decision-making that could adversely affect you without human intervention.
Your Data is Secure, Your Play is Responsible

tpower apk is committed to protecting your privacy and takes responsible gaming seriously. This platform is intended for individuals aged 18 and above only. Please make use of the self-exclusion tools we provide.

Responsible Gaming

Privacy Guaranteed, Entertainment Unlimited – Join TPower APK Today

Over 500,000 Malaysian sports and entertainment fans have trusted tpower apk with their data and money. Create a free account in under 2 minutes and get started with a welcome bonus of up to RM888.

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